Refund Policy
Last updated: May 2026
We want you to be satisfied with your Nodebook+ subscription. This Refund Policy explains the conditions under which refunds may be issued for purchases made through our payment processor, LemonSqueezy.
1. Eligibility for Refunds
You may request a full refund within 14 days of your initial purchase if:
- This is your first Nodebook+ subscription purchase.
- You have not previously received a refund for Nodebook+.
- You contact us within 14 days of the original purchase date.
After the 14-day window, refunds are not issued for the current billing period. However, you may cancel your subscription at any time to prevent future charges.
2. Subscription Renewals
Nodebook+ subscriptions renew automatically at the end of each billing cycle (monthly or annually). Renewal charges are non-refundable unless there was a technical error on our part (e.g., double charge, billing system failure).
To avoid being charged for a renewal, cancel your subscription at least 24 hours before the renewal date. You can cancel from within the app (Settings → Account) or by contacting us.
3. How to Request a Refund
To request a refund, contact us at thejungleee@gmail.com with:
- Your account email address.
- The date of purchase.
- A brief reason for the refund request.
We aim to process all refund requests within 3–5 business days. Approved refunds are issued to the original payment method via LemonSqueezy.
4. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Requests made more than 14 days after the initial purchase.
- Subscription renewal charges (unless a billing error occurred).
- Accounts that have been suspended or terminated due to violations of our Terms of Service.
- Purchases made through third-party platforms (e.g., Google Play) — in those cases, refunds are governed by the respective platform's policies.
5. Google Play Purchases
If you purchased a Nodebook+ subscription through Google Play, refund requests must be submitted through Google Play's refund process. We do not have the ability to issue refunds for Google Play transactions directly. Visit Google Play refund help for instructions.
6. Cancellation
You may cancel your Nodebook+ subscription at any time. Cancellation stops future billing but does not entitle you to a refund for the current billing period. You retain access to Nodebook+ features until the end of the paid period.
To cancel: open Nodebook → Settings → Account → Cancel subscription. Alternatively, contact us at thejungleee@gmail.com.
7. Contact
For any questions about this Refund Policy or to initiate a refund request:
thejungleee@gmail.com